# Player Voice Audit — Ragnarok: The New World

생성일: 2026-08-09 · 대상 기간: 2026-07-27 ~ 2026-08-09

## 개요

- 게임: **Ragnarok: The New World** () · Steam appid 4212480
- Steam 전체 평가: **Mostly Negative** (긍정 179 / 부정 419 / 전체 598)
- 분석 수집분: 리뷰 318건, 부정 209건 (66%)

## 감성 트렌드

- 최근 30일 평균 감성: **-0.27** (−1 ~ +1)

## 토픽별 감성

| 토픽 | 언급 수 | 부정 언급 | 부정률 |
|---|---:|---:|---:|
| 콘텐츠 분량 | 150 | 96 | 64% |
| 과금·수익화 | 104 | 89 | 86% |
| 기타 | 92 | 39 | 42% |
| 그래픽·사운드 | 47 | 7 | 15% |
| 멀티플레이·네트워크 | 30 | 19 | 63% |
| 버그·안정성 | 30 | 30 | 100% |
| UI·UX | 30 | 28 | 93% |
| 성능·최적화 | 28 | 27 | 96% |

## 언어 분포

- english: 211건 (66%)
- brazilian: 24건 (8%)
- thai: 20건 (6%)
- schinese: 16건 (5%)
- russian: 9건 (3%)
- spanish: 8건 (3%)
- german: 8건 (3%)
- latam: 6건 (2%)
- french: 3건 (1%)
- indonesian: 3건 (1%)

## 이상 이벤트 (부정 리뷰 스파이크)

- 감지된 스파이크 없음

## 대표 부정 피드백 발췌

**콘텐츠 분량** (french, 2026-08-09)
> Je suis niveau 41 et je n'ai toujours pas joué. Je me contente de cliquer sur "skip" et sur une quête. J'aime bien l'auto dans les jeux, mais là.. C'est trop 🤷‍♂️ On ne peut pas vraiment dire que ce soit un jeu au final. C'est plus une cinématique qui fait pause de temps en tem…

**기타** (english, 2026-08-09)
> I played this for the discord orbs quest and that's it, having a launcher download on steam is a horrible idea.

**밸런스·게임플레이** (english, 2026-08-09)
> The game carried me to level 57 in just 5–6 hours of in-game time, and after that progression completely stopped. Resetting stamina changes nothing. The world starts to feel unreal: you keep fighting mobs, but nothing really happens — no drops, no EXP. All that is left is a limi…

**버그·안정성** (english, 2026-08-09)
> poor support...played for 2 days fine and reaching human suppot on how to reset password is complicated. never seen such trash support. avoid at all cost...i paid some top up nothing big. now i cant log in or i cant even reset my password. trash game....

**성능·최적화** (english, 2026-08-08)
> High Ping, Unable to find exit button. Thank god for ALT+F4. Also did this for the discord quest. LOL

원본 리뷰: https://steamcommunity.com/app/4212480/reviews/

## 우선 대응 권고 (액션 아이템)

신뢰도 가중(리뷰 작성 시점 플레이타임)과 최근성을 반영한 우선순위입니다.

| 우선순위 | 영역 | 부정 언급 | 20시간+ 플레이어 | 최근 30일 | 점수 |
|---|---|---:|---:|---:|---:|
| P0 | 과금·수익화 | 97건 | 36% | 100% | 122.6 |
| P0 | 콘텐츠 분량 | 111건 | 21% | 100% | 117.7 |
| P2 | UI·UX | 28건 | 21% | 100% | 30.4 |
| P2 | 버그·안정성 | 30건 | 17% | 100% | 26.4 |
| P2 | 성능·최적화 | 27건 | 11% | 100% | 26.4 |
| P2 | 멀티플레이·네트워크 | 19건 | 32% | 100% | 23.7 |

**P0 · 과금·수익화** — 베테랑 플레이어 비중 36%
> +Good Time Killer -Bad start in steam -P2W All game -Free2Play=Looser -Need Party 5-10 People
> Just similar to RoG M, just some tweak here and there. Same Pay more to win

**P0 · 콘텐츠 분량** — 베테랑 플레이어 비중 21%
> the grinding cap doesnt let me nolife it like RO1 did
> เกมเหมาะที่จะเป็นแค่เวอร์ชั่นมือถือมากกว่า มีก็ได้ไม่มีก็ได้อ่ะเวอร์ชั่นPC เกมมันไม่มีอะไรให้ติดหนึบขนาดที่ต้องเล่นยาวๆได้ทั้งวัน

**P2 · UI·UX** — 베테랑 플레이어 비중 21%
> great game stuck in touch phone play style
> Player: ยังหากินกับคำว่า "Ragnarok" อยู่อีกหรอ Gravity: "ตลอดไป...." มาสเต็ปเกมมือถือ Idle RPG ทุกอย่างแทบจะเป็นออโต้ เอาใจคนสมาธิสั้น UI ยุ่บยั่บ ไอคอนเต็มหน้าจอ เกมหมา กาชาเกลือๆ หลอกล่อทุกอย่างให้เราเติมเงิน ตัวละครน่ารัก ยังคงกลิ่นของ RO ได้อยู่ สกินสวย แต่ทำไมเล่นๆไปเล่นมาเห…

※ 이 표는 Jira/Linear 임포트용 CSV로도 제공됩니다 (대시보드 → 액션 CSV).

## 방법론

- 데이터: Steam 공개 리뷰 (appreviews 엔드포인트, 증분 수집)
- 감성/토픽: Claude 분석기 또는 휴리스틱 폴백, analyzer_version으로 추적
- 액션 우선순위: 부정 언급 볼륨 × 신뢰도 가중(플레이타임 로그 스케일) × 최근성(반감기 45일)
- 작성자 정보는 수집 시 가명처리되며 본 리포트에 포함되지 않음
- 발췌는 저작권 고려로 280자 이내로 제한, 원본 링크 제공