# Player Voice Audit — Broken Arrow

생성일: 2026-08-09 · 대상 기간: 2025-06-16 ~ 2026-08-09

## 개요

- 게임: **Broken Arrow** (Steel Balalaika) · Steam appid 1604270
- Steam 전체 평가: **Mixed** (긍정 20238 / 부정 19582 / 전체 39820)
- 분석 수집분: 리뷰 429건, 부정 181건 (42%)

## 감성 트렌드

- 최근 30일 평균 감성: **0.13** (−1 ~ +1)
- 이전 기간 대비: +0.09 (개선)

## 토픽별 감성

| 토픽 | 언급 수 | 부정 언급 | 부정률 |
|---|---:|---:|---:|
| 기타 | 322 | 115 | 36% |
| 버그·안정성 | 51 | 51 | 100% |
| 밸런스·게임플레이 | 39 | 32 | 82% |
| 멀티플레이·네트워크 | 33 | 22 | 67% |
| 콘텐츠 분량 | 23 | 12 | 52% |
| 성능·최적화 | 14 | 12 | 86% |
| 스토리·서사 | 10 | 5 | 50% |
| 난이도 | 8 | 4 | 50% |

## 언어 분포

- english: 161건 (38%)
- russian: 143건 (33%)
- schinese: 55건 (13%)
- german: 24건 (6%)
- polish: 11건 (3%)
- spanish: 7건 (2%)
- french: 6건 (1%)
- ukrainian: 5건 (1%)
- tchinese: 4건 (1%)
- koreana: 3건 (1%)

## 이상 이벤트 (부정 리뷰 스파이크)

- **2026-08-02**: 부정 리뷰 17건 — 인접 공지: "Gameplay Balancing, Technical Improvements, and Spectator Mode released"
- **2026-08-03**: 부정 리뷰 22건 — 인접 공지: "Hotfix on August 5 — 1.1.1.1"
- **2026-08-05**: 부정 리뷰 24건 — 인접 공지: "Hotfix on August 5 — 1.1.1.1"

## 대표 부정 피드백 발췌

**버그·안정성** (spanish, 2026-08-09)
> Actualizaciones mayores que rompen la retro-jugabilidad cada mes aproximadamente. Juego lleno de buggs, marcas algo y hace lo que quiere completamente incluso en local. La parte 'online-JcJ' es un desastre, los jugadores se desconectan y no vuelven a conectar-se y el juego queda…

**기타** (english, 2026-08-09)
> Recent update is terrible. Cooldowns need to be reverted. Tree cover no longer works correctly. Flares don't work for you, but work for bots.

**성능·최적화** (english, 2026-08-08)
> I haven’t played much but for the price I think it needs some improvement. In my personal experience the factions don’t seem well balanced and the game doesn’t seem very well optimized I seem to lose fps occasionally. Also I thought this game was suppose to be amazing in the gra…

**밸런스·게임플레이** (english, 2026-08-08)
> The devs cannot balance this game at all.

**멀티플레이·네트워크** (german, 2026-08-07)
> Ein eigentlich so tolles Spiel. Bin grad aber mal wieder total gefrustet! Vier Spielestarts, 4 mal wurde das Match noch vor Gamebeginn beendet und abgebrochen !!!!! Nach so vielen Updates !!!! Warum bekommt man das nicht in den Griff. Haben die so miese Server oder was? Für ein …

원본 리뷰: https://steamcommunity.com/app/1604270/reviews/

## 우선 대응 권고 (액션 아이템)

신뢰도 가중(리뷰 작성 시점 플레이타임)과 최근성을 반영한 우선순위입니다.

| 우선순위 | 영역 | 부정 언급 | 20시간+ 플레이어 | 최근 30일 | 점수 |
|---|---|---:|---:|---:|---:|
| P0 | 버그·안정성 | 51건 | 86% | 73% | 65.3 |
| P0 | 밸런스·게임플레이 | 32건 | 94% | 66% | 39.8 |
| P1 | 멀티플레이·네트워크 | 22건 | 95% | 64% | 27.4 |
| P2 | 성능·최적화 | 12건 | 83% | 67% | 14.9 |
| P2 | 콘텐츠 분량 | 12건 | 100% | 58% | 14.3 |
| P2 | 스토리·서사 | 5건 | 100% | 60% | 6.8 |

**P0 · 버그·안정성** — 베테랑 플레이어 비중 86%
> It's a very good game that struggled in the beginning. The campaign was masterfully done. Reminding me of previous RTS games like C&C Zero Hour with it's thrilling campaign. The scenarios presented are very realistic given world events. A lot of the bugs have been patched out, in…
> ive never left a bad review before. 1008h played almost all of is usa. the pte patch is broken for russia. most of it becuase pac'3-pac'2 can hit the side of a barn and have video to prove it. russia aa i cant get a plane out. i played the pte for the 3 months it was out, had no …

**P0 · 밸런스·게임플레이** — 베테랑 플레이어 비중 94%
> russian loveing ♥♥♥♥ ass game , just makes russian arty op as hell its just slop at this point
> RU bias as hell, wonky and horrible design moves which leaves so so many bad feelings in fights. hopefully one day they will learn to balance

**P1 · 멀티플레이·네트워크** — 베테랑 플레이어 비중 95%
> Ein eigentlich so tolles Spiel. Bin grad aber mal wieder total gefrustet! Vier Spielestarts, 4 mal wurde das Match noch vor Gamebeginn beendet und abgebrochen !!!!! Nach so vielen Updates !!!! Warum bekommt man das nicht in den Griff. Haben die so miese Server oder was? Für ein G…
> this game has become unplayable. first i stopped playing PVP because russian bias was so rediculous , so all i played was PVE now the most recent update has ruined even PVE. how are we supposed to have fun with a game that is so incredibly unbalanced.

※ 이 표는 Jira/Linear 임포트용 CSV로도 제공됩니다 (대시보드 → 액션 CSV).

## 방법론

- 데이터: Steam 공개 리뷰 (appreviews 엔드포인트, 증분 수집)
- 감성/토픽: Claude 분석기 또는 휴리스틱 폴백, analyzer_version으로 추적
- 액션 우선순위: 부정 언급 볼륨 × 신뢰도 가중(플레이타임 로그 스케일) × 최근성(반감기 45일)
- 작성자 정보는 수집 시 가명처리되며 본 리포트에 포함되지 않음
- 발췌는 저작권 고려로 280자 이내로 제한, 원본 링크 제공