# Player Voice Audit — RuneScape ®

생성일: 2026-08-09 · 대상 기간: 2020-10-14 ~ 2026-08-08

## 개요

- 게임: **RuneScape ®** (Jagex Ltd) · Steam appid 1343400
- Steam 전체 평가: **Very Positive** (긍정 22206 / 부정 4912 / 전체 27118)
- 분석 수집분: 리뷰 329건, 부정 105건 (32%)

## 감성 트렌드

- 최근 30일 평균 감성: **0.20** (−1 ~ +1)
- 이전 기간 대비: -0.07 (악화)

## 토픽별 감성

| 토픽 | 언급 수 | 부정 언급 | 부정률 |
|---|---:|---:|---:|
| 기타 | 258 | 75 | 29% |
| 밸런스·게임플레이 | 28 | 9 | 32% |
| 콘텐츠 분량 | 27 | 15 | 56% |
| 멀티플레이·네트워크 | 15 | 4 | 27% |
| 스토리·서사 | 14 | 8 | 57% |
| 그래픽·사운드 | 9 | 2 | 22% |
| UI·UX | 6 | 3 | 50% |
| 과금·수익화 | 6 | 6 | 100% |

## 언어 분포

- english: 243건 (74%)
- brazilian: 36건 (11%)
- russian: 12건 (4%)
- german: 11건 (3%)
- spanish: 6건 (2%)
- polish: 4건 (1%)
- french: 2건 (1%)
- dutch: 2건 (1%)
- tchinese: 2건 (1%)
- norwegian: 2건 (1%)

## 이상 이벤트 (부정 리뷰 스파이크)

- **2026-07-20**: 부정 리뷰 5건 — 인접 공지: "Mid-Game Rebalance Is Live!"
- **2026-07-25**: 부정 리뷰 6건 — 인접 공지: "The Week Ahead: GE Improvements, Capes and the HCIM Leaderboards"

## 대표 부정 피드백 발췌

**콘텐츠 분량** (schinese, 2026-08-07)
> 无法在steam上面充会员服务，因为不借助加速器的话根本显示不出充值页面的，为什么官方不和 old school runescape 一样搞一个充会员的DLC呢？完全没法玩这个网页游戏，而且会员费一样肯定很贵的。反正这个游戏也没有中文，所以呢我选择放弃玩这个经典老作品。无力吐槽了都，纯当一个乐子吧，不冲会员根本玩不下去，总之这个游戏是Pay to play.

**기타** (english, 2026-08-04)
> Be careful buying a membership from them if you live in the USA, i paid for a one month and found out a year later they kept charging my bank and would not refund because i logged in one day throughout so many months and they refused to fix the mistake so my bank took the money …

**멀티플레이·네트워크** (spanish, 2026-08-03)
> 2026 y no tienen la opción de jugrse en Español, server saturado en las zonas con muchos jugadores y una dinamica de juego realmente lenta

**스토리·서사** (english, 2026-08-02)
> its better from the source not stream they dont care about you last login they just want your history delete from stream not compatible with old accounts unless you want a scammer stealing from you

**밸런스·게임플레이** (english, 2026-07-28)
> Another great game that was ruined by P2W. I put in thousands and thousand of hours into this game when i was younger but the release of bonds in 2013 was the beginning of the end for this game. After bonds they even went as far as putting in ways to buy xp for real money. They …

원본 리뷰: https://steamcommunity.com/app/1343400/reviews/

## 우선 대응 권고 (액션 아이템)

신뢰도 가중(리뷰 작성 시점 플레이타임)과 최근성을 반영한 우선순위입니다.

| 우선순위 | 영역 | 부정 언급 | 20시간+ 플레이어 | 최근 30일 | 점수 |
|---|---|---:|---:|---:|---:|
| P0 | 콘텐츠 분량 | 15건 | 80% | 33% | 12.7 |
| P1 | 과금·수익화 | 6건 | 83% | 67% | 7.3 |
| P1 | 밸런스·게임플레이 | 9건 | 67% | 22% | 5.5 |
| P2 | 멀티플레이·네트워크 | 4건 | 50% | 50% | 3.4 |
| P2 | 스토리·서사 | 8건 | 63% | 38% | 3.1 |
| P2 | 버그·안정성 | 4건 | 75% | 0% | 2.7 |

**P0 · 콘텐츠 분량** — 베테랑 플레이어 비중 80%
> to much removal of old content, they keep saying that they are improving the game, all i see is deleting the game and calling it an improvement
> The game is excellent, New content is generally good, Jagex sucks,,,, seriously greedy, They are removing too many popular game features and raising subscription price by > 30%, Find something else to play before it's too late,

**P1 · 과금·수익화** — 베테랑 플레이어 비중 83%
> GREAT GAME!!! One of the OG's of MMORPG genre. Very rewarding game and the feeling of accomplishment cant beat it. They got rid of all the BS microtransactions that plague the game for so long. It is going back to it roots and pro-gamer(consumer) philosophy. I recommend this game…
> P2W game, with big focus on grinding, not recomending to ppl with life. Also the comunity is bit toxic.

**P1 · 밸런스·게임플레이** — 베테랑 플레이어 비중 67%
> Spent 22k+ hours over the span of 18 years and I still play this game while feeling completely dead inside 👎 Grinded my heart out and never had any fun 👎 Every gf I bought turned out to be a dude 👎 Moved my in-game gambling addiction to IRL when duel arena was removed 👎 Cost …
> Just grindy and boring, also if you're f2p, you can't do anything

※ 이 표는 Jira/Linear 임포트용 CSV로도 제공됩니다 (대시보드 → 액션 CSV).

## 방법론

- 데이터: Steam 공개 리뷰 (appreviews 엔드포인트, 증분 수집)
- 감성/토픽: Claude 분석기 또는 휴리스틱 폴백, analyzer_version으로 추적
- 액션 우선순위: 부정 언급 볼륨 × 신뢰도 가중(플레이타임 로그 스케일) × 최근성(반감기 45일)
- 작성자 정보는 수집 시 가명처리되며 본 리포트에 포함되지 않음
- 발췌는 저작권 고려로 280자 이내로 제한, 원본 링크 제공