# Player Voice Audit — HELLDIVERS™ 2

생성일: 2026-08-09 · 대상 기간: 2024-02-08 ~ 2026-08-09

## 개요

- 게임: **HELLDIVERS™ 2** (Arrowhead Game Studios) · Steam appid 553850
- Steam 전체 평가: **Mostly Positive** (긍정 867129 / 부정 286012 / 전체 1153141)
- 분석 수집분: 리뷰 698건, 부정 209건 (30%)

## 감성 트렌드

- 최근 30일 평균 감성: **0.33** (−1 ~ +1)
- 이전 기간 대비: +0.41 (개선)

## 토픽별 감성

| 토픽 | 언급 수 | 부정 언급 | 부정률 |
|---|---:|---:|---:|
| 기타 | 536 | 118 | 22% |
| 버그·안정성 | 90 | 90 | 100% |
| 밸런스·게임플레이 | 40 | 28 | 70% |
| 멀티플레이·네트워크 | 38 | 21 | 55% |
| 성능·최적화 | 23 | 14 | 61% |
| 콘텐츠 분량 | 19 | 11 | 58% |
| 난이도 | 19 | 12 | 63% |
| 스토리·서사 | 18 | 6 | 33% |

## 언어 분포

- english: 423건 (61%)
- schinese: 79건 (11%)
- russian: 51건 (7%)
- spanish: 27건 (4%)
- french: 20건 (3%)
- brazilian: 15건 (2%)
- german: 13건 (2%)
- latam: 12건 (2%)
- polish: 12건 (2%)
- koreana: 12건 (2%)

## 이상 이벤트 (부정 리뷰 스파이크)

- **2024-05-05**: 부정 리뷰 6건
- **2026-08-05**: 부정 리뷰 22건 — 인접 공지: "Helldivers 2 getting an upgraded level cap probably isn't what that spooky teddy bear teaser was about, but is almost definitely in preparation for it"
- **2026-08-06**: 부정 리뷰 34건 — 인접 공지: "Helldivers 2 getting an upgraded level cap probably isn't what that spooky teddy bear teaser was about, but is almost definitely in preparation for it"
- **2026-08-07**: 부정 리뷰 44건 — 인접 공지: "Helldivers 2 getting an upgraded level cap probably isn't what that spooky teddy bear teaser was about, but is almost definitely in preparation for it"

## 대표 부정 피드백 발췌

**기타** (russian, 2026-08-09)
> не пускает в игру гавно

**버그·안정성** (polish, 2026-08-09)
> zbugowane gówno, nic nie działa

**밸런스·게임플레이** (english, 2026-08-09)
> I cannot, in good conscience, recommend HellDivers 2 to anyone looking to get into a horde shooter looking for fun. I could honestly write an entire essay on how Arrowhead Studios has intentionally negatively impacted the player experience, but I'll say this. Arrowhead's addicti…

**멀티플레이·네트워크** (tchinese, 2026-08-09)
> Arrowhead, fix your freaking netcode. The game runs perfectly fine for the first few minutes, smooth as butter, then out of nowhere it suddenly hits you with “Unable to maintain connection” and kicks the session into the trash. Great job making a co-op game where the hardest ene…

원본 리뷰: https://steamcommunity.com/app/553850/reviews/

## 우선 대응 권고 (액션 아이템)

신뢰도 가중(리뷰 작성 시점 플레이타임)과 최근성을 반영한 우선순위입니다.

| 우선순위 | 영역 | 부정 언급 | 20시간+ 플레이어 | 최근 30일 | 점수 |
|---|---|---:|---:|---:|---:|
| P0 | 버그·안정성 | 90건 | 90% | 72% | 120.8 |
| P2 | 밸런스·게임플레이 | 28건 | 96% | 61% | 33 |
| P2 | 멀티플레이·네트워크 | 21건 | 95% | 52% | 21.7 |
| P2 | 성능·최적화 | 14건 | 100% | 64% | 18.7 |
| P2 | 콘텐츠 분량 | 11건 | 91% | 64% | 11.7 |
| P2 | 난이도 | 12건 | 100% | 50% | 11.6 |

**P0 · 버그·안정성** — 베테랑 플레이어 비중 90%
> It's great game to get together with friends and blow ever loving **#$@ out bugs, bots, and squids. Fantastic selection of gear and fabulous loadouts from you ship. Watch your step though. Greg likes to drop mines all over the battlefield. Makes the steps rather treacherous. Have…
> DLSS is making my game crash it freez and crash but when i turn it of it works fine.. ALOT OF ANNOYING BUGS THAT GETS YOU STUCK xD

**P2 · 밸런스·게임플레이** — 베테랑 플레이어 비중 96%
> More of the same. Enemies get buffed, Battlepass themed item gets buffed to be "just" better than before. Fun up to level 25 then a slow decline Arrowhead if you need people to code everything I am $20/h
> Nerfed to the ground game, the studio sucked the fun out of this game.

**P2 · 멀티플레이·네트워크** — 베테랑 플레이어 비중 95%
> I have never seen a playerbase more brain dead, uncommunicative, and uncooperative. Even moba players on average are better than the players you meet in this game.
> Arrowhead, fix your freaking netcode. The game runs perfectly fine for the first few minutes, smooth as butter, then out of nowhere it suddenly hits you with “Unable to maintain connection” and kicks the session into the trash. Great job making a co-op game where the hardest enem…

※ 이 표는 Jira/Linear 임포트용 CSV로도 제공됩니다 (대시보드 → 액션 CSV).

## 방법론

- 데이터: Steam 공개 리뷰 (appreviews 엔드포인트, 증분 수집)
- 감성/토픽: Claude 분석기 또는 휴리스틱 폴백, analyzer_version으로 추적
- 액션 우선순위: 부정 언급 볼륨 × 신뢰도 가중(플레이타임 로그 스케일) × 최근성(반감기 45일)
- 작성자 정보는 수집 시 가명처리되며 본 리포트에 포함되지 않음
- 발췌는 저작권 고려로 280자 이내로 제한, 원본 링크 제공